Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.candorasoap.ca

PERSONAL INFORMATION WE COLLECT

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our site, we collect information about the individual web pages or products that you view and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect “Device Information” using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through our site, we ask you to submit your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”

Note: When “Personal Information” is referred to in this Privacy Policy, it is pertaining to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your Personal Information that we have collected generally to fulfill any orders placed through our site (including arranging for shipping and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you at your request or in regards to your orders.

SHARING YOUR PERSONAL INFORMATION

YOUR CONSENT

Candora Soap Inc does not sell any information to third parties. In general, we will only collect, use or share your information with your knowledge and consent, except where required or permitted by law.

For example:

- Your shipping information will be submitted to your chosen courier.

- If you are paying for your purchase online with a credit card, you will enter your personal information on the PayPal website, as they are our payment processers. We will communicate with them for payment confirmations and/ other payment issues that would not be in violation of their customer privacy policy.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Please note that we do not sent out notifications when amendments are made.

For more information about our privacy practices or if you have any questions, please contact us by e-mail at customerservice@candorasoap.ca, by phone at 519-685-3111 or by mail using the details provided below:

980 Adelaide Street South, London, ON, N6E 1R3, Canada