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Picking Up Your Order

If you would like to pick up your order (and save on the shipping costs), simply choose the Pick Up option at checkout. We require that your order be paid for at the time your order is placed. *Please note that we cannot pack your order until payment has been processed. There are several easy methods to choose from including Email Transfer. Please be sure that you have received confirmation that your order is ready for pick up before coming to pick up your order. Our showroom is open from 12 - 4:30pm Monday to Thursday, and 10 - 5pm on Friday. If these times are not convenient, please contact us at customerservice@candorasoap.ca to make an appointment for pick up anytime Monday to Friday from 9am to 5pm.

If you will be placing your order in the showroom at one of our ordering stations, payment options also include debit and cash. While we do our best to prepare your order while you wait, it is not always possible to take your order home the same day.

Our address is: 85 Midpark Rd #6, London ON, N6N 1B2. Should you have any questions, please give us a call at 519-685-3111.